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Pricing

Raising your rate

A low rate is not a way in. It is a claim about your experience, and it is read by exactly the clients you want to stop attracting.

2 minute read
A freelancer and a client across a table, a price between them
What you are seeing

The symptoms

If any of these sound like your last month, this page is about the cause.

The clients who say yes are the ones who haggle

Low prices bring negotiations, not gratitude.

The work gets cheaper and harder at the same time.

You are busy and it is not adding up

Full weeks, and the income does not reflect them.

There is no capacity left to fix anything, which is how it stays.

Raising feels impossible

Every existing client is anchored to the old number and you cannot see the move.

The rate has quietly become a ceiling on the whole business.

A rate is not a price. It is a claim, and the client reads it in about a second, before they read anything you wrote. The claim a low rate makes is that you are inexperienced, and it makes that claim to the clients with the most money and the least patience.

This is the part that is hard to believe until you have watched it happen: raising a rate usually reduces haggling, because the clients who haggle were selected by the low number in the first place.

What underpricing selects for

Clients sort broadly into two groups, and they read your rate in opposite directions.

Buying on priceBuying on risk
Reads a low rate asA winA warning
What they wantThe cheapest that worksThe safest that works
How they behave laterNegotiates scope and timelineAsks questions and then decides
What they are worthOne job, usually painfulRepeat work and referrals

You cannot serve both, because the signal that attracts one repels the other. Choosing is the actual decision, and most freelancers make it by accident.

Raise it without a negotiation

For new clients there is nothing to do but use the new number. The awkwardness is entirely in your head, because they have no idea what the old one was.

For existing clients, the move is a date rather than a request. One message, sent well in advance, stating what the rate becomes and when. No justification, no apology, no invitation to discuss it.

The same message, two framings

Before

Hi! I hope you don't mind me asking, but I was wondering whether it might be possible to discuss my rate at some point? Costs have gone up a lot this year and I've taken on quite a bit more responsibility. Totally understand if it's not possible right now.

After

Quick note on rates: from 1 March mine goes to $85/hr. Everything already scheduled stays at the current rate. Happy to talk through timing if it helps you plan.

The second one is shorter, easier to say yes to, and does not open a discussion about whether you deserve it. It also protects work already booked, which removes the only legitimate objection.

Some clients will leave, and that is the mechanism

If nobody leaves, the raise was too small. Losing the most price-sensitive client is not a failure of the raise, it is the raise working. The question is whether the remaining hours are worth more than the ones you lost.

The move that beats raising

An hourly rate can always be compared against another hourly rate. A defined outcome cannot, because nobody else is selling exactly it.

Pricing a piece of work as a scoped thing with a stated result moves the conversation from what you cost per hour to what the result is worth. It also means getting faster stops costing you money, which an hourly rate punishes.

This only works from a specific profile. A generalist cannot scope an outcome because the client does not know what they are buying, which is the same reason specialization sits at the top of the review.

What to do

The moves, in order

Start at the top. The early ones cost minutes and the later ones compound.

  1. 01today

    Find the real range

    Twenty minutes reading the profiles of ten freelancers doing your exact work. The range is obvious once you look and invisible until you do.

  2. 02today

    Raise it for new clients only

    The next enquiry gets the new number. Nothing has to be renegotiated and nothing is at risk.

  3. 03this week

    Give existing clients a date, not a request

    One short message, a specific date at least a month out, no justification. A request invites a negotiation; a date is information.

  4. 04this month

    Change what you are selling

    Pricing a defined outcome instead of an hour removes the comparison entirely, because there is nothing to compare it against.

What people get wrong

Mistakes that feel like progress

Apologising for the new rate

An apology tells the client the number is negotiable, and they are right to hear it that way, because you just said so.

Justifying it with your costs

Your expenses are not the client's problem and framing it that way invites them to weigh their budget against your rent.

Raising everyone at once

It turns a series of small conversations into one event where every client compares notes on how they reacted.

Going low to get the first review

It works once and sets the anchor for everything after. The review you buy that way is attached to a price you have to escape.

Questions

What people ask about this

  • Enough that it changes something. A five percent rise is not worth the conversation it costs. If the number does not make you slightly uncomfortable to type, it will not change which clients you attract.

  • Some will go, and they will be the most price-sensitive ones. Run the arithmetic before you send anything: if you lose a quarter of your clients and raise by a third, you are ahead on money and ahead on time.

  • Yes. A hidden rate means every enquiry spends its first message establishing it, and you spend time on clients who were never going to pay it. The rate is a filter and it should do its filtering before you are involved.

  • You will appear in fewer searches with a low budget filter, which is the intent. The searches you drop out of are the ones you were not winning anyway.

Find out what your profile is costing you

Seven questions, no account. You get a score, the three gaps costing you the most, and what to do about each one.

Start the free review